Privacy Policy
Ezrah Couture, operated by Baş Tekstil San. Tic. Ltd. Şti., respects your privacy and is committed to protecting the personal data you share with us. This policy explains what we collect, how we use it, and the rights you hold.
Information We Collect
When you place an order or contact us, we collect the information necessary to fulfil your request. This may include your name, email address, shipping and billing address, and order details. Payment card details are processed directly by our payment providers and are never stored on our servers.
How We Use Your Information
We use your information to process and deliver your orders, to respond to your enquiries, to prevent fraud, and to comply with our legal obligations. With your consent, we may also send you occasional updates about our collections.
Cookies & Analytics
Our website uses cookies and similar technologies to operate the store, remember your preferences, and understand how the site is used. Aggregated analytics help us improve your experience. You can control or disable cookies through your browser settings.
Service Providers
We share personal data only with the service providers required to run our business, including our e-commerce platform (Shopify), our payment processors, and our shipping and courier partners. These providers process data on our behalf and are bound to safeguard it. We do not sell or rent your personal data to any third party.
Data Retention & Security
We retain personal data only for as long as necessary to fulfil the purposes described here or as required by law, and we apply appropriate technical and organisational measures to protect it.
Your Rights
Depending on your location, including under the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK), you may have the right to access, correct, or delete your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, please contact us.
Contact
For any question about this policy or your personal data, please write to us at info@ezrahcouture.com.