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Orders & Production
Every Ezrah Couture piece is made upon purchase. Once your order is placed, your garment enters our atelier and is crafted individually for you.
Each collection is produced in limited quantities, reflecting our commitment to exclusivity, authenticity, and uncompromising quality.
The production lead time is 4–6 weeks before dispatch, reflecting the hand-finished nature of couture work.
Changes or cancellations can only be accommodated within 48 hours of purchase. After this window, production has begun and the order is considered final.
Shipping
We ship worldwide via express courier, with delivery typically arriving within 3–7 business days of dispatch, depending on destination. A tracking number is provided by email as soon as your order is dispatched.
Prices at checkout do not include customs duties or import taxes. Any such charges are determined by the destination country and are the responsibility of the customer.
Returns
As each piece is made upon purchase, all sales are final. We do not offer returns or exchanges for change of mind or fit.
Exceptions are made only in the case of a manufacturing defect or a wrong item received. Please report any such issue within 7 days of delivery, including photographs, to info@ezrahcouture.com.
Sizing
Our collections are offered in sizes 36 to 50. Because every piece is crafted individually, we recommend reaching out before ordering if you would like guidance on the most flattering fit.
For personalised sizing assistance, contact us at info@ezrahcouture.com.
| SizeFR | US | Bustcm / in | Waistcm / in | Hipcm / in |
|---|---|---|---|---|
| 36 | 4 | 84 / 33.1 | 64 / 25.2 | 92 / 36.2 |
| 38 | 6 | 88 / 34.6 | 68 / 26.8 | 96 / 37.8 |
| 40 | 8 | 92 / 36.2 | 72 / 28.3 | 100 / 39.4 |
| 42 | 10 | 96 / 37.8 | 76 / 29.9 | 104 / 40.9 |
| 44 | 12 | 100 / 39.4 | 80 / 31.5 | 108 / 42.5 |
| 46 | 14 | 104 / 40.9 | 84 / 33.1 | 112 / 44.1 |
| 48 | 16 | 108 / 42.5 | 88 / 34.6 | 116 / 45.7 |
| 50 | 18 | 112 / 44.1 | 92 / 36.2 | 120 / 47.0 |
How to measure
- Bust — around the fullest part of the bust, tape kept level.
- Waist — around the narrowest part of the natural waist.
- Hip — around the fullest part of the hips.
Figures are body measurements in centimetres / inches, not garment measurements. Each Ezrah piece is made to order — if you fall between sizes or would like to discuss adjustments, write to info@ezrahcouture.com.
Payments
We accept major credit and debit cards, along with the additional payment options presented at checkout.
All orders are processed and charged in USD at checkout. Your local currency may be displayed for reference only.
Payments are handled through a secure, encrypted checkout.
Contact
For bespoke requests, sizing guidance, or any other enquiry, contact us at info@ezrahcouture.com.